CHARACTER PROFILING
Few
months back I was reading Mr. Elango’s article in “People Matters” and I was
very impressed with his briefing of character Sketch I & II, from that time
I was pondering to jot down my thought’s, learning & observation’s which I
had made in my last 8+ years of my corporate life regarding interesting
characteristics of different employees, the idea of penning my thoughts had
purely arise after reading Elango’s “Character Sketch” and kudos to him for
writing such thought provoking lines.
In the
character sketch he had described many of the professionals today had “1 year
of experience repeated 15 times” this has made me to think about myself and
employees’ with whom I am currently working and whom I had worked and parted
ways.
During my
introspection I had realized that many characters (different kind of employees)
exist in the corporate world and they exhibit certain kind of characteristics.
I had experienced and understood your character is built through “Experience”,
“Education” & “Environment”. (Character =3E).
Being a
people manager it is utmost important to understand the character profiling of
the Talent in your organization by understanding their characteristics will
give you cue in terms of how to manage them and what impact they will have on
your behaviour.
FEVIQUICK
TYPE:
You can
find these kind of employees sticking to their bosses anytime you go and visit
them , most of these type of employees are very quick with data & numbers
and they had Eveready with information on topics, from health to family to
country to culture to everything on this earth, they are the mini human Wikipedia’s
for their bosses and these type of employees are very quick in suggesting to
their bosses about their opinion whatever happen in the cabin, they basically
influence the boss to make decisions.
INVINCIBLE
CAMERA TYPES:
They are
the characters in the organization who acts like “INVINCIBLE CAMERA’S “and
records whatever is happening in the workplace through their eyes and ears,
these invisible camera types are basically very good at office networking and
have contacts everywhere in the office and incidentally they are the people
with whom most of us confide everything from work issues, family matter, girlfriend
issues, office romance and negative description of attitude, mood swings of
bosses in great detail , not knowing after sharing such intricate details
suddenly boss attitude changes towards you , your “Good Morning” wishes are
retuned with a vengeance smile or vengeance nod of head.
Invincible cameras are of two types:
A)
Tape Recorder and Player:
These
type of employees are little harmless they just play the entire things as it
has happened with no additions and deletions basically they just describe what
happened at workplace and gives the visual picture to boss.
B) Tape
Recorder & Player with Editing:
These
type of employees describe everything what had happened and at the same time tweak
the information to suit the boss mood or explain the scene or information in
such a way that they can be in comfortable situation for their personal
professional needs, these type of employee are basically very dangerous because
they interprets the situation from their perspective and gives and one sided
information to boss and if boss believes it and make decisions in his favour
truly and undoubtedly he gains , Good managers need to identify these kind of
people and have action plan ready how to deal with them effectively.
POP CORN TYPE:
These
types of employees are like popcorn, burst out very fast if the surrounding
temperature, environment of office heats up slightly and make isolated voice
up’s, these employees play big brother role to other employees, not necessarily
these employees are of generation “Veterans” “Baby Boomers”, “Generation X”,
these employees may be from generation Y, and they are assertive and actively
voice upon on policy deficiency, and other things which normal employee would not
like to talk, most of them complain about Cafeteria and logistics and no need
of saying their displeasure about HR, it has to be understood
Engagement
professionals can describe them as actively –disengaged employee.
ACCESS
CARD TYPE:
Without
access card you cannot enter office and access card is required to navigate
with in the office premises, in the same way Access Card type of employees are
who visits and meet you on a regular basis their aim is to be in touch with you
on a personal level and occasionally comes and make situations where in if not
alert enough you end up giving some kind of favours to them.
CORPORATE
CHARMER TYPE:
In HR
language they are known as engaged employees, who display all the qualities
what an employee engagement manager define, they talk good about the company,
meet internal and external customers with gusto and passion and they intended
to stay in the company and recommends everyone to stay and grow with the
company.
Many of
these types of employees are “High Potential” employees and Management Trainees
look them in the same way how a new budding cricketer admires or look upon
Sachin Tendulkar for inspiration.
FACEBOOK
+TWITTER TYPE:
They are
the brand ambassadors for Facebook & twitter websites unofficially, they
are very social in the company they interact with all the employees make
friends and if something happen to any employee will help them, if you are not
feeling well he/she will take in his car and drop you to your house and don’t
hesitate to buy lunch for you if you had forgotten your lunch box. Just check
their Facebook or twitter you will have all information what mood or what
thought process currently this employee is into.
They are
the types who capture the picture in the Smartphone and adds caption “My first
Laptop”, “My first work station”, “My first Lunch with VP- Sales” etc.
WORKHORSE
BACHELORS TYPE:
This type
of employees take up the work of their married colleagues and colleagues who
are in serious dating and colleagues who had ailing family members, they are so
helpful and come forward or upon request come forward to help their troubled
colleague by taking up their work and finishing them, they are like workhorses
and their married colleagues treat them with home lunch on Sundays and are
invited to get together at evenings with bunch of friends on weekends.
GURU
GYANI TYPE:
These are
the type of employees who will actively involve in free coaching and give free
guidance basically they are “veterans” who are on the verge of retirement, they
help the generation X & Y by sharing books, article & newspaper cut
outs of 20 years back, they treat you like your son and daughter, a true guru
gyani is asset to every learning and development team. There lifelong wisdom
and experience can help you to learn things which normally would have taken
years together to learn in few days.
BLACKBERRY
EMPLOYEE TYPE:
Initially
blackberry was only given to senior team and that time you can see senior team
spending more time with their blackberry than at their regular pass time of
checking, reading & replying the inbox mails, later more or less you can
find blackberry with most of the employees since cost had come down they are
the breed of the employees’ who exchange information quickly with their family,
girlfriends, mother, father, sister whatever is happening in office on hourly
basis..
TV-TEA-
COFEE- LUNCH TYPE:
These are
the type of employees who takes frequent break during their work most of the
time you can find them having tea/coffee, lunch or catching news in the TV
room, these employees are basically focus on finishing the activity, loses the
sight of the “Goal” and generally rated “Meets Expectations” they think if I am
rated “3” why I should work hard and get things done by sweating out in front
of laptop or in shop floor.
AIR (ALL
INDIA RADIO) TYPE:
These are
the employees who can’t digest any information and informs everyone what is
happening in office, In HR language they are the gossip mongers. Anything
shared with them formally or informally is sure to share with “Nth”
people.
DRAMA
QUEEN TYPE:
Everyone
in office looks at her or talk to her at least once in a day by everyone from
office boy to senior leaders and if she is absent everyone notices it and
communicates to other fellow employees’, she might not be having very high end
KRA/KPI, but if she is absent then entire office notices it, she might not be
very good looking but she make everybody’s day with a sweet good morning and
customers bestows her with flowers and chocolates.
She knows
how is coming and who is going and who is where at what time, which senior
leader will be found in which discussion room etc.
SURVEY
MONKEY TYPE:
www.surveymonkey.com is a
popular website through which you can seek people’s opinion through surveys,
these are the type of employees who seek opinion on everything from personal to
professional, and they will seek opinion of others also even if a minor
adjustment is done in their work profile.
You can
find these employees seeking opinion of others most of the time. They concrete
their decision making by doing surveys and seeking opinion of other employees’.
SILENT
KILLERS:
Very rare breed of employees who don’t brag about
anything, there are mostly not visible in the company but contribute to the
high end quality work and their productivity always exceeds 10 times of the so
called “5” rate’s and you can’t find them in any of the office get together and
outings. They are introverts and poor in expressing their thoughts and ideas in
front of a group of people.